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A Set of Solutions Based on Managing Risk and Improving Customer Service

Accessible legislation woke us up to some very serious liability issues in relation to the services and physical environment we provide to the public, customers and employees.  Adaptability Canada’s consulting solutions encompass a multi-stage approach to identifying, understanding and managing risk inherent in your properties. Our approach is a combination of  a proprietary body of knowledge, rigorous process and a set of inclusive design standards all based on:

  • Using building code and accessibility legislation as a starting point, not an end point

  • The application of universal design principles

  • An advanced understanding of how people actually use the building or public space

  • Scenarios that specify maximum stress on a system rather than minimum acceptable stress

  • Powerful observation and data analysis

  • Inclusivity that includes people with behavioural and cognitive disabilities

  • Providing a pragmatic and highly usable document for your operational and planning teams.

The goal is to give your leadership and staff the knowledge to plan well into the future to ensure better service, minimize risk, avoid costly retrofit projects and create an inclusive environment for the public, your customers and your employees.


Our Solutions include:

  • Portfolio Review: A macro risk assessment of large portfolios of property to identify risk and prioritize investments.

  • Accessible Property Assessment: A detailed assessment outlining exceptions according to three types of risk: safety, compliance and service. This solution delivers a two part report:

    • A detailed Exceptions Report backed by intensive photo-evidence.

    • A Recommendations Report outlining short, mid and long term options for improving specific exceptions.

  • Construction Audit: A third party inspection and opinion on an existing construction project to audit and identify any potential shortfalls in accessible building requirements and help minimize the risk of retrofit.

  • Inclusive Workplace Assessment: A detailed assessment of employee spaces to identify areas of improvement and recommend options for creating an safe, happier, healthier work environment.

  • Inclusive (Universal) Design: Design consulting to improve design standards and best practices on specific projects or in support of national design standards.

  • Strategic Consulting: Strategic advice and support to clients tackling complex challenges in the pursuit of service excellence and inclusion.


Financial Accountability

All of our consulting solutions are performed with the utmost consideration for your capital, operating and project budgets. At every chance, we look to provide recommendations that are scalable and drive efficiency in the construction process.